Your Rescue Plan documents will be delivered to you via email only to the address associated with your Amazon.com account and can be found in your account message center within the Buyer/Seller Messages.
If your device stops working, the Rescue data recovery plan will recover the data from the failed device and return it to you on a new piece of external storage media.
Covers new removeable flash memory device of any brand when purchased within 30 days (receipt must be retained for purchases not on the same transaction).
Free shipping for in-lab data recovery; 24/7 online case status tracking
If your data isn't recovered, you get your money back.
Please Note:The SSD work will release heat,this is normal.
Instruction Notice: 1. Not compatible with SATA MINI PCI-E SSD/PATA MINI PCI-E SSD and RAID MINI PCI-E SSD.
2. Please note that the query rated current of SSD,compute maximum power supply current is 1A of USB 3.0 interface,if the USB port can't provide enough current to the ssd,the computer can't identify or work can't well because the power supply can't meet requirements;if such issues are within your computer USB 3.0 interface,please try to access USB 2.0 interface test it,because it can reduce the speed to reduce power consumption.
3. Please try not to use USB extension cable,don't connect the product on front USB ports of the desktop,because it will lead to can't meet the demand of the normal working current of the SSD.
4. Please cancel the hard disk password if your hard drive set a password in the original computer, The other computer doesn't recognize the hard disk if the password not cancel.
5. Please enter the disk manager to hard disk partition and format the hard disk If you open "my computer" can't see the increase of disk partitions.
USB port can't meet the SSD rated current of the fault phenomenon: A: Unable to identify the SSD, but adapter card not to install SSD connected computers,the computer can identify new hardware.
B: Adapter card to connect the computer after constantly connected and disconnected.
C: Products to connect the computer, can read data of hard disk drive, but can't write data to the hard disk or format the hard disk partition, as long as write data will disconnect or a computer without any response (Hard disk has bad sectors will have this phenomenon, please pay attention to distinguish).
Package included: 1 x USB3.0 to mSATA SDD hard disk box
1 x Screwdriver
Optimal Shop USB 3.0 to MSATA SSD Hard Disk Box as USB Disk Driver - B07231ZQLX